ABOUT US
Thank you for considering The Brown Skin Co. for your skin care and waxing needs. Book luxury facials, premium waxing, and body care treatments for men (excluding intimate waxing), women, and teens aged 13 and older. All skin types. All ethnicities. Please review all available information to select the service that best meets your needs. If you have questions not addressed on the website, feel free to send a message. Immediately after booking, you will be prompted to complete the pre-assessment form and waiver(s). This is required before your appointment to avoid cancellation.
CANCELLATION POLICY
Deposits: $40 per service (excluding wax services); non-refundable Cancellation Fee: A 50% cancellation fee applies to appointments not canceled at least 24 hours in advance and to no-shows. Reschedules: Deposits automatically transfer when appointments are rescheduled at least 24 hours in advance using the 'manage appointments' link in your booking emails. One last-minute reschedule is allowed at no additional charge; after that, the last-minute cancellation fee applies. Late Arrivals: If you expect to be late, please text before your appointment time. There is no grace period; your appointment will be adjusted as needed, and your current balance will apply. If you cannot be seen and the appointment cannot be rescheduled, the above policy will apply. Services not listed are not currently offered. Use the booking calendar to add yourself to the waitlist, if needed. The system will notify you directly if your request becomes available. NOTE: If you need assistance changing your appointment type, please contact me by text or email at least 24 hours in advance. Appointments over 60 minutes that do not follow this policy will incur a $20 fee. If an appointment is ended mid-service, the remaining balance will be due unless otherwise specified.